At xp786, player wellbeing comes before everything else. We provide the tools, information and support you need to keep your gaming experience safe, enjoyable and firmly within your own limits — whether you are in Karachi, Lahore or anywhere else in Pakistan.
Six pillars that define how xp786 puts responsible gambling at the heart of everything we do.
xp786 verifies every user's age during registration and KYC. No account is activated until identity and age checks are complete. Gambling is for adults only — no exceptions, no workarounds.
Set daily, weekly or monthly deposit caps directly in your Account settings. Limits take effect immediately. Increases require a mandatory cooling-off period before they come into force.
Track how long you have been playing with our built-in session timer. Set a daily time limit and receive an alert when you approach it. Taking regular breaks keeps the experience healthy and fun.
If you feel your gambling is getting out of hand, you can self-exclude for a set period — 30 days, 90 days, 6 months, 1 year, or permanently. Self-exclusion requests are processed promptly and without judgment.
Define the maximum amount you are comfortable losing over a set period. Once your loss limit is reached, the Platform will prevent further wagers until your chosen period resets. Your bankroll, your rules.
Our support team is trained to assist players who have concerns about their gambling habits. We can provide information on recognised responsible-gambling resources and help you access the tools you need.
Responsible gambling means making conscious, informed decisions about when, how and how much you play — and recognising when it is time to step back. Gambling should always be treated as entertainment, not as a source of income or a way to recover financial losses.
At xp786, we believe that a well-informed player is a protected player. Whether you enjoy betting on Pakistan cricket, following the PSL T20 season, watching live UEFA matches, or playing instant games, the same principle applies: stay in control, set your limits and play within your means. No sporting outcome — not even a Pakistan vs India ICC final — is worth gambling beyond what you can comfortably afford to lose.
For users across Pakistan — in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — it is equally important to understand the legal context. Pakistan's Prevention of Gambling Act 1977 places restrictions on gambling activities. xp786 does not claim to be authorised or regulated by any Pakistani government authority, the PTA, or the State Bank of Pakistan. You are solely responsible for understanding the laws that apply in your jurisdiction before participating.
Important Notice for Pakistani Users: Gambling restrictions apply under Pakistani law. xp786 provides this platform for entertainment and informational purposes only. References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are for contextual familiarity only — they do not imply endorsement of gambling activities by those providers. Please consult applicable local legislation before participating.
xp786 puts a comprehensive set of controls directly in your hands. Access all of them from your Account settings at any time.
Cap the amount you can deposit over any chosen period. Available in PKR.
Note: Deposit limit reductions take effect immediately. Increases are subject to a mandatory 24-hour review period before activation.
Restrict your net losses over a set timeframe. Once reached, further wagering is paused until reset.
Limit the total time you spend on the Platform per day. A reminder appears before your session expires.
Need a short break without full self-exclusion? Activate a cool-off period to pause your account temporarily.
Self-exclusion is the most powerful responsible gambling tool available on xp786. When you self-exclude, your account is fully suspended for the period you choose — no deposits, no wagers, no promotional communications. It is a serious commitment, designed for players who feel they need a firm boundary.
Self-exclusion can be initiated directly through your Account settings or by contacting our support team. Once a self-exclusion is in place, it cannot be lifted before the period expires. Permanent self-exclusion closes your account indefinitely.
Access your Account Dashboard from any device — mobile or desktop.
Go to Account > Responsible Gambling > Self-Exclusion.
Select from 30 days, 90 days, 6 months, 1 year, or permanent exclusion.
Read the confirmation notice carefully and confirm. The exclusion takes effect immediately and cannot be reversed during the period.
Email our support team at [email protected] with the subject line "Self-Exclusion Request". Our team processes all requests promptly.
What happens during self-exclusion?
Your account is suspended immediately. Deposits are blocked. Pending withdrawals are processed normally. All marketing communications are halted. You will not be able to log in for the duration of the period you selected.
After your exclusion period ends: If you wish to resume playing after a finite self-exclusion period, you will need to contact support to reactivate your account. A mandatory review process applies before reactivation is approved.
Problem gambling can develop gradually. Knowing the early signs helps you or someone you care about take action before things escalate.
Spending more money on gambling than you originally planned, and finding it hard to stop once you start.
Chasing losses — placing more bets to try to win back money you have already lost.
Borrowing money from family, friends or using credit to fund gambling activity.
Neglecting work, studies, family responsibilities or social relationships because of gambling.
Feeling restless, irritable or anxious when you are not gambling or when you try to cut down.
Hiding gambling activity from family members or lying about the amount of time or money spent.
Gambling to escape stress, depression, loneliness or other emotional difficulties.
Failed attempts to reduce or stop gambling despite genuinely wanting to do so.
Spending increasing amounts of time thinking about gambling, planning the next session, or reliving past wins.
Risking or losing important relationships, a job, or educational opportunities due to gambling behaviour.
Using gambling funds that were set aside for essential expenses such as rent, utilities or food.
Feeling a need to gamble with increasingly larger amounts of PKR in order to feel the same level of excitement.
If any of these signs sound familiar — for yourself or someone you know — please reach out. xp786's support team can point you towards responsible-gambling resources and help you activate the protective tools available on your account. You can also use the self-exclusion feature at any time. There is no shame in asking for help. Our contact email is [email protected] — use subject line "Responsible Gambling Support".
If you or someone close to you is struggling with problem gambling, these types of support channels and resources can make a real difference.
Problem gambling helplines operated by licensed organisations within the operator's jurisdiction provide free, confidential advice. Trained counsellors can help you understand your options, develop a plan and access further support — at no cost to you.
Organisations such as Gamblers Anonymous run peer-support groups globally. Sharing experiences with others who have faced similar challenges can be a powerful part of recovery. Meetings are confidential, free of charge, and open to all.
Licensed mental health professionals and therapists trained in addiction can provide structured, evidence-based treatment for problem gambling. Cognitive Behavioural Therapy (CBT) is widely recognised as an effective approach. Ask your healthcare provider for a referral.
A range of self-help materials, self-assessment questionnaires and structured programmes are available through responsible-gambling organisations. These tools let you evaluate your habits privately and work through strategies at your own pace.
Problem gambling affects more than just the individual. Support organisations offer dedicated resources and counselling services for family members and loved ones who are impacted by a relative's gambling behaviour.
Our own support team is your first point of contact. Reach us at [email protected] with the subject "Responsible Gambling Support". We can activate limits, initiate self-exclusion, or direct you to further resources. Support is available in English, with Urdu assistance available on request.
xp786 operates a strict adults-only policy. No person under the age of 18 — or the higher minimum age required by the operator's licence jurisdiction — is permitted to register an account or participate in any gambling activity on this Platform. Age verification is a mandatory step in the registration and KYC process.
If you share a device with younger family members in your household — whether in Karachi, Lahore, Islamabad or anywhere across Pakistan — we strongly recommend taking steps to ensure they cannot access gambling content. This includes using parental control software, logging out of your account after each session, and never saving your login credentials on shared devices.
Parental Control Software: Several reputable parental control applications are available that allow parents and guardians to block access to gambling websites across all devices in the household. These tools add an additional layer of protection beyond the age verification measures applied by xp786.
If you suspect that a minor has accessed your xp786 account or registered without authorisation, contact our support team immediately at [email protected]. We will investigate and take appropriate action, including account closure and reporting where required by applicable law.
Gambling should always be fun, controlled and within your means. Explore the Platform with confidence — our responsible gambling tools are here whenever you need them.